Privacy Policy
1. Introduction
At Stage and Soul, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, make purchases, or interact with our services.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, postal address, and phone number.
- Payment Information: Credit/debit card details or electronic payment account information (this data is securely processed by third-party providers).
- Browsing Information: IP address, browser type, pages visited, and other metrics related to your use of our website.
- Additional Information: Data you provide when contacting us, such as feedback or inquiries.
3. How We Use Your Information
The information collected is used to:
- Process and deliver your orders.
- Manage payments and prevent fraud.
- Provide customer support.
- Personalize your experience on the website.
- Send notifications about updates, promotions, or changes to our terms and conditions.
4. Sharing Information with Third Parties
We only share your personal information in the following circumstances:
- Service Providers: Courier services, payment processors, and other services necessary to fulfill your order.
- Legal Compliance: When required by law or to respond to lawful requests from government authorities.
- Fraud Protection: To protect the rights, property, or safety of our customers or business.
Note: We never sell or rent your personal information to third parties for commercial purposes.
5. Cookies and Similar Technologies
Our website uses cookies to enhance your user experience. Cookies are small text files stored on your device that help us:
- Remember your browsing preferences.
- Analyze website usage to improve functionality.
You can manage or disable cookies through your browser settings. However, some website features may not be available if cookies are disabled.
6. Data Security
We implement technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. These measures include:
- Encryption of sensitive data.
- Secure storage of personal information.
- Limited access to information by authorized personnel only.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
8. Your Rights
As a user, you have the following rights regarding your personal information:
- Access: Request access to the personal data we hold about you.
- Correction: Request updates or corrections to inaccurate data.
- Deletion: Request the deletion of your personal information, unless we are required to retain it for legal or contractual reasons.
- Withdrawal of Consent: Withdraw your consent for the use of your data at any time.
To exercise these rights, contact us using the information provided in the contact section below.
9. Children’s Privacy
Our website is not designed for individuals under the age of 18. We do not knowingly collect information from children without the consent of a parent or legal guardian.
10. Changes to this Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page and will take effect immediately upon publication.